How Does Travcal fit in?

Travcal binds and connects all three key stakeholders in the Tourism Industry-

1. Service Providers

2. DMC’s

3. Foreign Tour Operators

It also provides them with a space for instant price and real time booking engine features and accessibility. This creates a competitive market place that would definitely replace the traditional response time and efficiency of how local DMC’s would work otherwise.

Travcal will serve as the sole rate & inventory distributor for all the DMCs in one platform.The hotels will upload their rates on Travcal for the use of each DMC signed up with Travcal. At present, the hotels dispatch rates to the DMCs by way of email, which means thousands of emails need to be sent out for every season to ensure their rates are available with the DMCs. This process requires to be repeated every season..

With Travcal, they can upload their rates to be accessed by all the DMCs that are on it. The hotels have the access to issue special offers based on market performance of each DMC, global and regional situations, seasonal activities, peak / off peak offers, daily availability of rooms, forecasts of bookings etc,

which creates a dynamic rate platform for the DMCs, just like they do on the OTAs.The hotels will also manage a real-time inventory, which will eliminate the DMCs having to call in to check availability of rooms! With Travcal, the hotels can now monitor the performance of each DMC, find out what markets are most favourable, and the revenue – actual and forecasts.

One of the biggest problems the DMCs in Sri Lanka faces is converting enquiries into actual bookings. They spend most of their time working on the cost calculation for the inquiries and sometimes it is either not what the client expects or too costly. This takes a minimum amount of 2 -3 days of email exchange between the customer and the foreign tour operators, catering to the clients different choices and wishes which varies with every item that they now see on social media etc. Then the tour operator sends the same set of emails to the local travel agent (the DMC) so that they could price them and send back to the tour operator. This process has been happening for more than a decade now and we have to admit, it is very old school.

With Travcal at your fingertips, the DMC can now monitor the bookings their tour operators make and do the needful for the rest of the ground handling arrangements. With costing and hotel booking out of the way, they are able to maximize the resources to manage the bookings and the services to the mutual guests.

The DMCs have access to the performance of their respective tour operators, the room night wise performance for each hotel, revenue data and forecasts based on the bookings received.

Travcal addresses the need for speed by bridging the time gap between the agent sending a request for a price quote to the DMC and the wait for a response, making the cost of every aspect imaginable of a tour in Sri Lanka available at your fingertips, enabling you to quote a price for a complete tour package to your client while he is still on the phone with you.

Traditionally, a tailor-made tour operator would get an enquiry from the customer, and then he would relate that to the DMC of the relevant country requesting for a quote, most likely on an email, and then wait till the DMC responds with a price. The time frame of this process usually depends on the time difference and the efficiency of the DMC reservations team, hence on an average, a tour operator would receive a quote back in 24-48 hours.

With Travcal, you no longer depend on your DMC for the price quotes element. You can now find out the entire cost for any tour itinerary in Sri Lanka within seconds, in a matter of a few clicks, while your customer is sitting in front of you, or on the phone with you. You will also have access to real time availability so you know what you are quoting for is actually available at the time of quoting. When you click on “book now” option, the reservation vouchers will get dispatched to the hotels, through your DMC, irrespective of the time of day.

No more waiting till Sri Lanka wakes up to make a booking. Do it while your client is seated in front of you or at the other end of the receiver.

Travcal is the future of Sri Lankan Tourism. Its a real game changer and more of a disrupter to the tourism industry in our island. Our goal is to bring all stakeholders in the industry onto “ One Marketspace” and make Sri Lanka the fastest booking engine in entire Asia.

• Travcal saves time, saves money.

• Optimum utilization of rates and inventory

• Need for email communication regarding changes eliminated

• Ability to calculate fully fledged round trips with any type of variations in the country

• Ability to send hotel vouchers real time, need for availability check eradicated

• Its an open source platform that is FREE. No hidden chargers.

• Mobile App to keep you in the loop when on the move

• Bridging the gap of B2B Tourism in return competing with the OTA’s